About Harlows Group
With more than 90 years of experience, Harlows is the family-run business with one of the largest stock holdings of timber and sheet materials in the Midlands of UK. Based on a 17-acre site near Loughborough, they have branches across the East Midlands, as well as subsidiary company Bolt Building Supplies in Halstead, Essex.
With national reputation as experts in the building industry, the brand is open to trade and public alike, carrying wide ranges of Timber, Sheet Materials, Engineered Timber, Windows, Doors and Worktops, as well as an extensive section of Tools and Accessories. Their expertise of manufacturing and wholesaling allows Harlows to advise, supply and support any project or build, from unique self-built project to large commercial development.
Harlows trusted SimiCart to rebuild their webstore as a PWA
How SimiCart PWA help Harlows deliver on customer expectation
Harlows's branch finder allows users to search for branch using postcode to locate the nearest branches on the map and easily get directions. Or they can simply choose to view all branches and filter results by specific products and services.
By expanding the result, users can find information about branch address, opening hours and contact branch quickly via phone call or email. They also have the options to view more details about desired branch including its images, description and management team.
ORDER FULFILLMENT SERVICES
To enhance checkout process, the cart page shows users their final totals by allowing them to select delivery method: have the order delivered to desired address or collect it from a branch of their choice.
Users can calculate delivery charges by entering a postcode or choose from a list of 5 most recent delivery locations. If there is any delivery restriction for the order, users will be prompted to specify their request after selecting delivery.
Click & Collect
Allow users to select a branch to collect their order. They can search for a local store using postcode and view the store list in distance order. In case a specific item is out of stock at the chosen branch, users have the options to change the collection location to where the whole order is in stock, continue to checkout and be notified when the item is restocked, or proceed without the out of stock item.