What is “The requested URL / was not found on this server”?

This error normally happens after the installation of your Magento website. When it happens, you’ll see the Not Found page with the message “The requested URL /…/… was not found on this server” on any URL on your website.

magento the requested url was not found on this server

even the admin URL

the requested url was not found on this server

But if you include “index.php” in the URLs, they are accessible again:

Magento index.php

Why does this happen?

This is a problem from Apache server when it is unable to process links without “index.php”.

How to solve it?

You need to setup your Magento so that all links point to index.php file.

By default, this file is included in Magento installation: https://github.com/magento/magento2/blob/2.2-develop/.htaccess.sample which already has a configuration part for Apache

apache configuration

To use the Apache configuration form this file, backup the existing .htaccess file in your website, then rename the file .htaccess.sample into .htaccess.

That’s it! Now you can refresh your website to see the result.

Magento 2 homepage


See also: Exception printing is disabled by default for security reasons

Magento: The requested URL was not found on this server
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  1. What about Nginx?
    The rewrites are working – index.php is not visible, but API calls on the checkout fall with 404 when without index.php…

    • Hi Simeon,
      If you use Nginx, add this to your virtual host file and then reload nginx configuration:

      location / {
      try_files $uri $uri/ /index.php?$query_string;