Magento Tutorials

Change Order Status in Magento 2

change-order-status-magento-2

The difference between order state and order status

Order states is exactly what it sounds: the states of an order in Magento, including Canceled, Closed, Complete, On Hold, Payment Review, Pending, Pending Payment, Processing. These are pre-defined order states in Magento 2.

What if store owners want to re-define these order states? The answer is order statuses. Store owners can create their own order statuses corresponding with Magento default order states. Inside Magento backend, store owner only see order status, not order states.

magento order status change

In short, Magento system view order as states, store owners view order as statuses.

How to create an order status?

In your Magento 2 backend, go to Stores > Settings > Order Status

magento order status list

Click “Create New Status

magento order status history

Enter Status Code and Status Label, along with specific labels for each store view.

magento order status page

Then you need to assign the newly created status to a state. Click “Assign Status To State“.

magento 2 order status

Select the state that you want to assign for your status. Remember to check the box before “Use Order Status As Default”. Then click “Save Status Assignment“.

magento order state and status

How to change order status?

Go to Sales > Orders to view a list of your existing orders.

magento 2 order list

Click on the order whose status you want to change.

change order status magento 2

On the order detail page:

  • Edit: the current order will be canceled and duplicated into a new one
  • Cancel: delete order
  • Send email: send an email with order details to customers
  • Hold: change order state to On Hold
  • Invoice: change order state to Processing
  • Ship: change order state to Complete (after submitting shipment)
  • Reorder: resubmit the same order

These options change the order state, and as mentioned above, each state can be assigned by multiple statuses. For example, for Pending state, I created two statuses: SM Pending and SH Pending, so I can change the status for this order into either SM Pending or SH Pending under Notes for this Order. (Note that the state of this order is still Pending)

change order statuses

 

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How to Change Welcome Message in Magento 2
Change Store Email Addresses in Magento 2

Change Order Status in Magento 2
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Dom

A knowledge craver who always strive to be wiser everyday.

    3 Comments

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