Shopify Insights

7 Best Product Review Apps for Shopify in 2021 (pros & cons comparison)

Good reviews of an eCommerce store are as important as great recommendation letters for students. According to Trustpilot, 89% of buyers read reviews before buying a product. From gaining customers’ trust to upsell dramatically, a good product review app will make a huge impact on your business. This article will explore the best product reviews apps for Shopify in detail so you can make a smart purchase. 

We believe that there are no such things as the perfect app, but only the most suitable one. For that reason, we compare the pros & cons thoroughly. No matter what your business size is, you can easily find the best product review app for your Shopify’s store. 

What makes the best product review app for Shopify

After examining dozens of product review apps on the Shopify app store, we come to the conclusion. A good product review app for Shopify must meet these criteria:

  1. Easy to use and migrate: Since the majority of Shopify store owners are not tech-savvy, a smooth, friendly drop & drag interface is a must.
  2. Featuring photo & video reviews: Photo & video in reviews undoubtedly makes it more reliable and captivating. 
  3. Easy to integrate with other apps: Especially with common Shopify apps that you might have already had such as Klaviyo or Omnisend
  4. Beautiful aesthetics: the review section must be pleasant to the eyes of the customers so as to engage them to read and write more reviews.
  5. Great value for price: It must have effective and unique features that are worth your hard-earned money.
  6. Amazing customer supports: Store owners may struggle with new apps installation, troubleshooting and customization. They need an eager and responsive support team.
  7. Featuring rewards and loyalty incentives: Three out of four customers will prefer a store with loyalty programs. Rewards incentives have proven to be significantly effective in upselling and keeping loyal customers. Apps failing to bring this feature are one step behind the commercial game. 

Now, let’s dive into the best products review apps for Shopify in 2021.

Comparing 7 best product review apps for Shopify

1. Stamped.io – ⭐ 4.9 (5400+)

Stamped.io is one of the most sought out product reviews apps in the Shopify market. The extension is powerful with not just essential features but also unique ones that can boost sales numbers dramatically. For example, check out reviews or the feature allowing one review for the same product to appear on multiple websites simultaneously.

Stamped.io: the pros & cons

Stamped Shopify product review
The Checkout review is great for gaining customer’s insights. (Photo/ Cramped.io)
Pros
  • Collect reviews from multiple sources: email, SMS, Facebook Messenger, Aliexport.
  • Various displaying widgets allowing reviews to sit on most store’ important pages.
  • Easily moderate reviews on a large scale by preventing sensitive words made on a list in advance. 
  • Enable SEO-friendly structured data (rich snippets) .
  • Allow reviews to appear on Google Shopping.
  • Easy to integrate with lots of apps.
  • Shoppable Gallery that greatly generates UGC from Instagram, add tags in Insta photo linking back to websites and easily to moderate.
  • NPS (net promoter score) that measure customers’ satisfaction rate.
  • Great analytic tool powered by AI.
  • Allowing Q&A on the product page.
  • Amazing customer support. Even the free plan features 24/7 support.
        Cons: 
  • The number of orders is limited depending on each plan. The most popular plan limit the numbers of order to 500/ month
  • The free plan does not have photo reviews, while the basic plan can only be integrated with Stamped apps. Generally, the free and basic plans lack lots of essential features. 
  • The reward and loyalty program is separated. Thus, you have to purchase a different app or full suit apps.
  • The Shoppable Instagram feature is only available in the Professional plan.

Pricing:

  • Free:
  • Basic $19/mo
  • Premium $39/mo
  • Professional $249/mo

Stamped.io is good for

The premium plan is great for values for mid-sized businesses with less than 500 orders/ month that need a powerful, full-of-featured app with great technical support. 

2. Loox – ⭐ 4.9 (7400+)

Loox is another senior product reviews app in the market with high compliments. It offers a minimalist’s approach for app reviews with its well-performing basic features, great aesthetics and money-worthy plan. 

Loox product review app
(photo/Loox)

Loox: the pros & cons

Pros & highlighted features:
  • Advanced customization from fonts to emails, text and colour that fits your brand
  • Various beautiful Loox widgets enabling reviews to show up on many different eCommerce pages.
  • Powerful integration
  • Have rewards incentive and referral program
  • Automatically collect reviews from customers via email, fb, SMS, Aliexport, 
  • Enable rich snippets and Google Shopping
  • Unlimited reviews from the premium plan
  • Competent reviews function from happy customer widget (show overall reviews on top of the product page) to public replies to reviews. 
  • Integration with Google Analytics for further Marketing and Sales research
  • Moderate review by choosing which one can appear on your site
Cons:
  • Basic reward program only. The referral program only comes in the most expensive plan. Also, you can only use a loyalty program by integrating with another app. This feature is accessible in more pricey plans only. 
  • Lacks many interesting features such as Shoppable Instagram or powerful AI analysis tools.
  • Video review comes in more expensive plans only.

Pricing 

  • Beginner: $9.99/mo
  • Premium: $29/mo
  • Business: $34/mo
  • Professional: $599/mo

This app is good for:

Loox is for businesses of all sizes that need a simple yet effective solution for customer reviews. If you have many products and chances are your business can generate tons of reviews a month, Loox is perfect for you too. 

3. Growave – ⭐ 4.9 (1400+)

Growave is not just a product review app, it also provides users with a reward program, wishlist, gift cards in just one installation. Due to its all-in-one integration, Growave saves the hassle of having to buy and install multiple products, and the heavy site’s loading that often comes with having lots of apps. What’s more? It’s also very affordable. 

Growave product review app
Many store-owners like Growave for its powerful reward programs (photo/ Growave.com)

Pros & Cons

Pros & highlighted features:
  • Light-weight and many useful features fully integrated
  • Multiple review widget, easy review customizations & verification badge for verified users
  • Google snippet and Google Shopping.
  • Q&A: let your team or your loyal customers answer questions under product pages
  • Shoppable Instagram gallery: Instagram tag product, easy to curate, customize and embed everywhere
  • Let customers log in to your site via social Facebook, Google, Line, Twitter, Yahoo, Tumblr, Instagram or Amazon account. From there, gather real customer data for further insight research
  • A well-praised loyalty app, referral, VIP program which is customizable with many powerful features.
  • Shopify POS integration
Cons:
  • The number of orders is limited. (Only 100 orders/month for starter plan, 500 orders/ month for medium plan)
  • The integration is not as great as other apps. Integration with apps like Klaviyo and Omnisend is only available in the biggest plans.
  • Functions in cheaper plans are quite limited
  • It might take time to migrate your data from previous apps. 

Pricing 

  • Starter: 19$/month
  • Small: 29$/month
  • Medium: 49$/month
  • Growth: 99$/month

This app is good for:

Small to mid-sized business, or B2B business with the number of monthly orders not exceeding 1000 who wishes to boost up sales through strong social media integration and loyalty programs. 

4. Yotpo – ⭐ 4.9 (3700+)

Being one of the oldest product review apps for Shopify, Yotpo is a well-known name for Shopify experts. The app is more on the pricey side. However, it is absolutely amazing with ultimate features, strong integrations with a huge apps basket, AI-powered analysis and tailor-made plans.

Yotpo parnership
Yotpo company is in partnership with many big names such as Walmart, Facebook, which paves the way for amazing integrated features. (photo/Yotpo.com)

Pros & Cons

Pros – highlighted features: 
  • Strong reviews tool: Request review through emails, SMS, import from existing data; enable site review, multi-product review, AI-suggestion for writing great reviews.
  • Great review moderation with help desk, profanity filter and more
  • Multiple widgets with averaged star review badge, Q&A, showcasing high-converting snippets in top product reviews
  • SEO-friendly with rich snippets and Google Shopping
  • Strong social integration: embed review on the Facebook page
  • Great reports and analytics tool
  • Syndicate reviews to Walmart.com
  • Collect reviews and manage UGC across stores in one workplace
  • Fully customizable for premium and enterprise plan
  • Great support for even free plan
  • Lots of integration available
Cons: 
  • A huge gap between the Growth plan (19$/mo) and the Prime plan (149$/mo). There are no great-for-value, affordable plans in the middle
  • The free plan is insignificant with limited features. 

Pricing 

  • Growth plan (19$/mo)
  • Prime plan (149$/mo)
  • Premium: Request for price
  • Enterprise: Request for price

Yotpo is good for: 

Big enterprises or matured businesses that need a full-of-featured, powerful reviewing tool with full support and customization. 

5. Fera.ai -⭐ 5.0 (3700+)

Compared to Yotpo, Fera is more on the affordable side. The apps do not offer lots of integrations or unique features but only basic features. However, the company’s “simplicity is the best” vision seems to thrive perfectly, as Fera receives an absolute 5-star averaged rating from nearly four thousand users. 

fera.ai
Fera is simple, easy to use and affordable (Photo/ Fera.ai)

Pros & Cons

Pros – highlighted features:
  • Unlimited review even for free plan.
  • Great free & startup plan featuring unlimited review, photos & video review, moderate negative reviews, multiple widgets, reward incentive and more.
  • Shopper’s verified badge
  • 3 Incentive rewards option
  • Google Snippets
  • Amazing live support available even for starter plan
Cons:
  • The number of requests automatically sent is greatly restricted in cheaper plans. (10 to 100 requests per month). Thus, store owners have to request manually or import reviews from other sources.
  • Lacks lots of great features comparing to other apps such as Analytics, SEO features, etc

Pricing 

  • Free
  • Startup: 9$/mo
  • Small: 29$/mo
  • Medium: 99$/mo

Fera is good for:

Individual newbies and small businesses with a tight budget who seek a cost-effective solution that does its job well. 

6. Vitals – ⭐ 5.0 (2900+)

Not just a review app, Vitals is 40 different apps in one purchase. It’s fast, easy-to-use, light-weighted and cost-effective. With an average rating of 5 stars from nearly three thousand people, Vitals is the most interesting product review we have at the moment. 

Vitals review pricing
Vitals can help save tons of money for installing various apps (photo/Vitals.com)

Pros & Cons

Pros + highlighted features:
  • 40 apps integration in just an app with affordable price: from product reviews to wheel of fortunes, to countdown timers, free shipping bar
  • Photo reviews, replies, verified review badges
  • Request reviews from email or import from CSV file or Aliexport
  • Review moderation
  • Light-weight and won’t hurt your website’s speed
  • Great and fast customer services
  • Fully customizable
Cons
  • No video reviews
  • No customer loyalty program

Pricing – 29.99$/mo

Vitals is good for:

Small to Medium business that needs a light-weighted, frictionless solution. Also, if you are interested in some of the many other features Vitals has to offer, it’s worth a shot.

7. Judge.me -⭐ 5.0 (5900+)

Judge.me is the cheapest app on this list. Yet not only does it provide basic and effective reviews functions, it also has a whole lot of small features such as scheduling review requests or Google speed test consultation. These features will surely come in handy once you get down to the actual work. 

However, what impresses us the most is that Judge.me has a truly awesome free plan with actually usable functions (no kidding). Individuals and on-budget stores should definitely check this app out!

Judge.me review app

It has lots of small and unique features that will be helpful for your work.

Pros & Cons

Pros – highlighted feature:
  • Unlimited reviews
  • Best free plan with lots of worthy functions such as video reviews, unlimited reviews, apps integration
  • Support 34 languages 
  • 24/7 supports for both free & paid plan
  • Great and unique review function such as average review badge, 6 different review medals to showcase reviews’ quality and quantity, Q&A, CSS customization, shop reviews
  • Rich snippets and Google Shopping
  • Full customization
  • Competent review moderation that can curate and edit reviews
  • Decent analytics tool
  • Great integration
Cons:
  • Limited reward program with only coupon code. Need integration with another loyalty app for advanced features. 

Pricing 

  • Forever Free plan – 0$/mo
  • Awesome – 15$/mo

Judge.me is good for

Individuals and small businesses who look for a good basic review app at a really cheap price. 

Conclusion

Have you found your app-to-go, or at least narrowed them down to some options to take a closer look?

We tried to compile the best product review apps for Shopify ranging from free to paid with varied characteristics and features. Therefore, we hope that you do find the perfect match for your store. We can see reviews coming already!

Also searched for: Best Shopify Mobile App Builders

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Chi Tran

A wanderer at heart who tries to embrace all small beauties, live healthily and learn every day.

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